COVID-19 Response

Support for local People in the COVID-19 crisis


Call the Helpline – We are still here to support you

01491 525 639

or email info@goringandstreatleyhelpline.co.uk

We are coming out of lockdown but now we have ‘test and trace’.  Inevitably this will mean that some people and families will have to isolate.  Maybe you were not in one of the groups who had to isolate before?  Maybe you have never had to ask for help during lockdown?  Maybe you don’t even know what help is available?  We are still operating our village champions and the helpline and will continue to do so for the foreseeable future.

Or maybe you are no longer able to volunteer as a street champion because you have to go back to work?  Call the helpline and we will find a village champion to fill in for you for the short or longer term…

Call the Goring and Streatley Villages Helpline – 01491 525639

or talk to the Emergency Response Coordinators
Streatley: Nikki on 07787 376156
Goring: Lynn or Laura on 07928 857549


If you are at home and feel that you have contracted COVID-19 please check the NHS website (www.nhs.uk) for current advice as to what to do next. For all other medical emergencies call 999.

FOR PEOPLE WHO HAVE RECEIVED A LETTER FROM THE NHS BECAUSE YOU ARE VERY HIGH RISK or ‘SHIELDED’ – You will have received separate information and advice (including a phone number to call) in the letter from the NHS. Please refer to that letter in the first instance.


For all other support please read on.

For latest News and other Links click here.

For all other advice and support.


Street Champions

Every household in the Parish of Goring should have had contact from at least one person to offer assistance if they are already in self-isolation or need to go into self-isolation.  If you do not know who your Street Champion is the please call Q1F as advised above.  Please call your Street Champion if you need help with things such as:

  • Picking up the shopping

  • Collecting your prescription

  • Putting out the bins

  • Just having someone to chat to on the phone

Some people have also offered to help with things like dog walking and gardening which is very generous and of course you can accept this help (especially if it is a neighbour who often does this for you anyway).  However, please be mindful of the local business people in the village who run services such as these, as they need help to keep their businesses going if possible.


Q1 Foundation (known as Q1F)

Phone: 01491 525639

Q1F will be the providing a point of contact for residents in Goring to get advice on local issues and providing help in contacting a Street Champion. If you have a social care issue please call South Oxfordshire District Council Community Support as advised above.  Q1F will also be providing support for Street Champions and a phone contact point for them.  GPC have engaged Q1F in the provision of DBS checks and safeguarding training before a volunteer is able to assist in the community.  As a resident in Goring you should call this number 01491 525639 (8am – 8pm) if you:

  • Have a query about anything about shops and services in the village e.g. is the pharmacy open?

  • Do not know who your Street Champion is

  • Need help from your Street Champion and cannot contact them e.g. for picking up your shopping; or other local voluntary assistance

  • If you want to volunteer your services as a Street Champion or other services**.

  • If the Street Champion is not appropriate for the need, Q1F will refer to the GPC Volunteer Coordinator or SODC Community Support line, as appropriate.


Goring on Thames Parish Council

Email COVID19@GoringParishCouncil.gov.uk

Goring Parish Council has recruited a Volunteer Coordinator to manage the GPC response to the COVID19 pandemic.  Providing a 2nd tier of support to the community, particularly working with members of the community who may need more support that the Street Champions / Q1F can offer, and responding to referrals from SODC.  The GPC Community Volunteer Group will liaise between Oxfordshire County Council (OCC), South Oxford District Council (SODC), Q1 Foundation (Q1F) and local community members who have mobilised through this emergency. They will be responsible for:

  • Collating the data of volunteers and local residents who need help in a database* to inform the authorities and or local volunteers to ensure help reaches those who need it as fast as possible

  • Ensuring that anyone who volunteers for tasks that may require them to attend to something for the vulnerable or to enter someone’s house will be DBS checked and safeguarding trained before their services as a volunteer are used.

  • Issue ID cards to all such volunteers.

Up to date information will be available on the Parish website (www.GoringParishCouncil.gov.uk). We will also communicate through Genie regularly so please sign up, at least during this crisis, at: www.genienews.org

To volunteer to be a GPC Volunteer, please complete the form and the volunteer coordinator will get in touch with you as soon as possible.


South Oxfordshire District Council Community Support 

Phone: 01235 422600
Email: communitysupport@southandvale.gov.uk

For anyone who does not feel they have a support network around them.

http://www.southoxon.gov.uk/services-and-advice/coronavirus-community-support


This document does not purport to cover ALL of these organisations responsibilities, purely the roles they are undertaking in regards to the public facing response to COVID-19 in the Parish of Goring.

Please note this may change over time as the crisis develops and government positions change so check the date of this page to see when it was last updated.

* All data will be held on a secure database held by the GPC which is GDPR compliant. By giving your details you are consenting that your information can be used for the COVID-19 crisis. This database will be deleted after the crisis is over.

** All data will be collected by Q1F but held on a secure database held by GPC which is GDPR compliant. By giving your details to Q1F you are consenting that your information can be used for the COVID-19 crisis and passed to people who need your voluntary contribution. This database will be deleted after the crisis is over.

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